Discounted Lifeline program

For qualified low-income customers, including those who live on Tribal Lands.

What is Lifeline?

Lifeline is a federal program that offers a monthly discount to qualified low-income customers. If you qualify for the Lifeline discount, you can save money on your monthly bill.

As part of the Lifeline program, the Tribal Link Up assistance provides eligible Tribal Land subscribers a discount that is 100% of the customer's one-time customary activation fee. It is limited to one time per home address per subscriber.

ecoLINK is authorized to provide Lifeline-supported services within East Central Electric’s service territory.

Only eligible customers may enroll in the Lifeline program (see How do I qualify? below), and the program is limited to one discount per household. There are restrictions to the Lifeline program. Please read the sections below.

How much can I save?

If you qualify for the program, Lifeline can save you at least $9.25 a month on your phone bill. If you live on federally-recognized Tribal lands, you may qualify for additional discounts.

How do I qualify?

Qualifications for the Lifeline discount program are provided on the Lifeline application.

You must provide documentation to demonstrate that you are eligible for the Lifeline benefit.

Are there any restrictions?

Yes, only one Lifeline discount is allowed per household. A household is not permitted to receive Lifeline benefits from multiple providers.

Violation of the one per household rule will result in the subscriber's de-enrollment from the program.

Lifeline is a non-transferrable benefit, and the subscriber may not transfer his or her benefit to any other person. You will be required to certify under penalty of perjury that you will comply with this requirement.

Lifeline applicants must provide two proofs of identification and certify under penalty of perjury that they participate in an eligible program. Consumers who willfully make false statements in order to obtain the benefit can be punished by fine or imprisonment or can be barred from the program.

A Lifeline customer's residential address must be in an area where ecoLINK is approved to offer Lifeline service. Lifeline assistance may not be applied retroactively.

The Tribal Link Up assistance cannot be applied to customer facilities or equipment, including the cost of your phone. Link Up assistance may not be applied retroactively.

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